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Customer Service
Total 51 articles
Empower your customers with a great service experience! We have listed some of the best resources to help you enable your customers to have better engagement with your brand.
Zendesk and Jira are both prominent help desk applications, but do you know how both of these solutions differ from each other? Explore this guide to learn about it.
Freshdesk is a popular customer support solution. Here we’ll review Freshdesk along with its features and offerings to help you decide if it’s suitable for your business.
Customer satisfaction is one of the most important business KPIs, and you should consider implementing top-notch products to set up your business operations and customer support system. It helps you give the best customer service.
Acquiring and retaining customers has become more challenging than ever. With Freshsales CRM, managing your sales and marketing pipeline becomes an effortless process.
Zoho Desk and Zendesk are two of the widely used customer service software in the market. If you are a growing organization and planning to automate your customer service, here’s a comparison of these tools to help you choose.
Looking for the best self-service software for your customers? Here’s a list of the best self-service software to help customers solve their problems independently.
A good onboarding process will ensure your customers stay loyal for a long time and come back for repeat purchases. Here are some customer onboarding tools.
Customer, client, and business identity verification is a standard risk management process before doing business with any second party. Thanks to the digitization of personal and business identity, most of the steps of KYC validation are available online.
Do you want to give your customers the best support experience? Use Zoho Desk, which simplifies customer service operations and delivers lasting customer experiences.
Do you want to build a help desk software for your customers or the internal use of your organization? Use Hesk for affordable and customisable help desk application.
ITSM tools are efficient at helping teams deliver outstanding IT services to their customers and improve employee productivity and collaboration while saving resources.
IT service management (ITSM) is a crucial process that ensures the delivery of hardware and software-related IT services to internal or external clients. Freshservice makes this ITSM process efficient and affordable.
Automating IT helpdesk makes it easier for internal and external users of log requests and lets you track the status and analytics of the requests. Check out some of the best tools.